We design end-to-end solutions to generate demand from consumers. While our creative communications tend to be edgy but hard-working, our omnichannel approach to business is rather unparalleled. Furthermore, we optimize the Customer Experience in E-tail and retail spaces while closing the loop on advocacy via niche communities.
And our work over the last few years is proof of our ability to partner with them up the path of digital business maturity.
Our approach to creating content starts with the communication objectives (brand lens). Once we spot audience needs, & cultural opportunities across the Consumer Decision Journey, we finally go on to create formats according to platform nuances.
We develop content according to the audience consumption mode & create formats as per platform nuances
To tell the right story, we pick cultural opportunities that fit the brand narrative to create stories for the digital-first consumer
After understanding bottom of the funnel needs, we make content that helps tip a purchase decision in a competitive e-com space
When it comes to influencer marketing, we collaborate with creators to seamlessly blend the brand within their online narrative
A seamless discovery of the brand world leads to a great experience. To that end, we design interfaces that are intuitive and friendly that deliver delights to the consumer.
By providing differentiated customer experiences and customized sales-aid tools, we transform retail outlets to convert footfalls
After we get a comprehensive device-specific behaviour, we design interfaces that suit screen-specific browsing needs
For a strategy to turn into a coherent action plan, identifying critical brand challenges & opportunities is key. It's only when we get this right do we come out with solution centric approaches.
Our approach to launching a brand entails a market launch ready approach that focuses on digital channels as per marketing go
We closely look at the CDJ to map the journey and in turn recommend CX improvement programs
We diagnose business & marketing challenges to provide solution approaches with action plans for brands & businesses
When it comes to community building, we create & manage platforms for consumers who rally around a core (brand) philosophy so as to nurture them and turn them into future brand advocates.
We build, run & grow large passionate communities through engaging content & strong community management
When building advocacy, we nurture passionate brand users through personalized offerings & privileges to make them brand advocates
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hey Lenovo
hey MRF
hey Diageo
hey Adani Wilmar
Before we put our thinking caps on, tell us a few things about yourself
